Unified Communications
Fentria UCaaS brings every communication channel into a single, elegant platform. Voice calls, video conferencing, team messaging, file sharing, and screen collaboration — all flowing through one interface, one login, one experience.
How It Works
A proven four-step process that gets you live with zero disruption and zero downtime.
Consultation & Assessment
Our voice engineers assess your current infrastructure, call volumes, and business requirements to design a custom deployment plan tailored to your operations.
Configuration & Testing
We configure your system in our cloud environment, test every call path, and validate quality metrics — all before any traffic migrates. Zero disruption to existing operations.
Migration & Onboarding
We handle the full migration with zero downtime — porting numbers, provisioning endpoints, and training your team. Your callers never know it happened.
Optimization & Scaling
Continuous monitoring, real-time analytics, and proactive optimization ensure peak performance as your business grows. We scale with you, automatically.
What's Included
HD Video Conferencing
Crystal-clear video meetings for up to 500 participants with screen sharing and recording.
Team Messaging
Persistent chat channels organized by teams, projects, or topics with rich media support.
Screen Sharing
Share your entire screen or specific applications with annotation tools.
File Collaboration
Share, preview, and collaborate on documents directly within the communications platform.
Status Sync
Presence automatically syncs across all devices and channels.
Calendar Integration
Native integration with Google Workspace and Microsoft 365 calendars.
Technical Details
Frequently Asked Questions
Most deployments are completed within 3-7 business days. Simple configurations can be live in under 24 hours. Complex migrations with number porting may take 2-3 weeks, though we provide temporary routing to ensure zero downtime during the transition.
Absolutely. We handle the entire number porting process with zero downtime. Our team manages carrier coordination, regulatory compliance, and timing to ensure your numbers transfer seamlessly — your callers experience no interruption.
Our platform includes automatic failover. If your primary internet connection drops, calls instantly reroute to backup connections, mobile devices, or alternate locations. We also offer geographic redundancy across multiple data centers to ensure continuous service.
Yes. Every deployment includes comprehensive onboarding training for administrators and end-users. We provide live sessions, recorded tutorials, documentation, and ongoing support. Our team is available 24/7 for any questions post-deployment.
Security is built into every layer. All signaling uses TLS 1.3 encryption, all media streams use SRTP, and call recordings are encrypted at rest. We maintain SOC 2, HIPAA, and PCI compliance certifications. Your data never leaves our certified infrastructure.
Yes — our platform is fully elastic. Add or remove users, channels, and features instantly through the admin portal or API. No hardware changes, no long provisioning cycles. You only pay for what you use, with per-second billing and no minimums.
Ready to Deploy Unified Communications?
Our voice engineers will design a custom implementation plan for your organization.
