Cloud PBX
Fentria's Cloud PBX eliminates the complexity of traditional phone systems. Your entire communications infrastructure lives in our redundant, geo-distributed cloud — delivering enterprise-grade call routing, auto-attendants, and voicemail-to-email without a single piece of on-premise hardware.
How It Works
A proven four-step process that gets you live with zero disruption and zero downtime.
Consultation & Assessment
Our voice engineers assess your current infrastructure, call volumes, and business requirements to design a custom deployment plan tailored to your operations.
Configuration & Testing
We configure your system in our cloud environment, test every call path, and validate quality metrics — all before any traffic migrates. Zero disruption to existing operations.
Migration & Onboarding
We handle the full migration with zero downtime — porting numbers, provisioning endpoints, and training your team. Your callers never know it happened.
Optimization & Scaling
Continuous monitoring, real-time analytics, and proactive optimization ensure peak performance as your business grows. We scale with you, automatically.
What's Included
Auto-Attendant
Intelligent call routing with multi-level IVR menus that guide callers to the right department instantly.
Voicemail-to-Email
Every voicemail transcribed and delivered to your inbox in real-time with audio attachment.
Call Recording
Automatic recording with encrypted storage, searchable transcripts, and compliance-ready exports.
Ring Groups
Configure simultaneous, sequential, or round-robin ringing to ensure no call goes unanswered.
Hot Desking
Employees log into any desk phone and instantly access their profile, extensions, and settings.
Mobile Integration
Seamless handoff between desk phones and mobile devices without dropping the call.
Technical Details
Frequently Asked Questions
Most deployments are completed within 3-7 business days. Simple configurations can be live in under 24 hours. Complex migrations with number porting may take 2-3 weeks, though we provide temporary routing to ensure zero downtime during the transition.
Absolutely. We handle the entire number porting process with zero downtime. Our team manages carrier coordination, regulatory compliance, and timing to ensure your numbers transfer seamlessly — your callers experience no interruption.
Our platform includes automatic failover. If your primary internet connection drops, calls instantly reroute to backup connections, mobile devices, or alternate locations. We also offer geographic redundancy across multiple data centers to ensure continuous service.
Yes. Every deployment includes comprehensive onboarding training for administrators and end-users. We provide live sessions, recorded tutorials, documentation, and ongoing support. Our team is available 24/7 for any questions post-deployment.
Security is built into every layer. All signaling uses TLS 1.3 encryption, all media streams use SRTP, and call recordings are encrypted at rest. We maintain SOC 2, HIPAA, and PCI compliance certifications. Your data never leaves our certified infrastructure.
Yes — our platform is fully elastic. Add or remove users, channels, and features instantly through the admin portal or API. No hardware changes, no long provisioning cycles. You only pay for what you use, with per-second billing and no minimums.
Ready to Deploy Cloud PBX?
Our voice engineers will design a custom implementation plan for your organization.
